You think you have it rough? Try being a Wells Fargo MLO trying to hold onto your business when every newspaper is carrying stories about the cross-selling scandal, auto insurance scandal, unauthorized account scandal, bill pay enrollment scandal, rate lock fee scandal No wonde r independent mortgage banks are picking up market share through steering clear of negative headlines, fostering cultures that “fire employees up,” offering decent products & pricing, focusing on service, and reminding employees that “all we do is home loans let's do them right.” If I am a borrower, all that can be pretty compelling.
